First, we meet with you to determine exactly what you want to accomplish.  These goals will be the driving force behind our results-centered process.  Once your goals are defined, we work with you to determine what behaviors need to be changed to reach your goals.  In addition, we help you identify what information your people need to develop the skills required to reach your stated goals.

Any business is only as good as the people who work there.  Often people already know what to change, but need a process to help make the change.  Lengthy lectures and long seminars don't work.  Spaced repetition and group dynamics to help the participants develop their skills and behaviors are key to the success of the LMI process.    

After goals are established for your organization, LMI uses a 5-Step process for change:

STEP 1 - PARTICIPANTS ENTER THE CHANGE CYCLE You select the individuals based on the goals desired.  Who are the key people whose actions determine the outcome of the goal?   Groups can be configured with the assistance of an LMI representative.

STEP 2 - EVALUATE PERFORMANCE Identify Performance Issues Based on Goals Determine Current Level of Performance Calculate Performance Gap

STEP 3 - IMPLEMENT ACTION Develop a Dynamic Plan of Action Determine Method of Tracking Results Measure Progress As It Occurs

STEP 4 - MODIFY BEHAVIOR Identify Critical Success Factors Establish Key Function Indicators Integrate Behavior Changes Into Daily Productivity

STEP 5 - COMMUNICATE RESULTS Document Return on Investment Identify Additional Areas for Continuing Improvement Implement Changes as Required

Producing RESULTS using a Plan of Action

After helping people set specific and measurable goals, LMI helps them identify changes in behavior and habits required to reach these goals.  The changes and the techniques required to make them are put into a Plan of Action.  Participants begin immediately working in their Plan of Action to make the changes required to achieve the results they want.

Implementing the LMI process over several weeks offers invaluable benefits.  First of all, this approach takes advantage of the time-proven principle that  people learn by doing.  At least 80 per cent of new ideas heard in a seminar are quickly forgotten.  In the LMI process, participants immediately put into practice what they are learning, and new behaviors are applied directly to daily issues.

Within a short time, participants "own" their behavior changes.  Long-term retention of new behavior is strengthened by everyday application.  To reinforce their learning even more, participants complete weekly feedback sheets, and results are measured.  Accountability is important!  As participants see their accomplishments, they are motivated and coached to do even better.